MKV files not playing in Plex-How to stream 1080/720p MKV to Plex Media Server

Summary: This tutorial walks you through, how to stop Plex Media Server from stuttering or jumping when you are playing HD MKV files, so you can get 1080p/720p MKV files to Plex Media Server for streaming to Roku, Xbox 360, PS3, Android/iOS devices comfortably.


Plex Media Server is a sophisticated media management program that takes your entire collection of movies, music, and still images and presents it in a slick and navigable package. It can help you transfer media files to the desired devices you want automatically. Although Plex announced that it supports wide range of media formats, users still met the problem while playing MKV files in Plex.

"I'm trying to add mkv files to my plex folders and they aren't showing up in the library after I refresh. I've added mp4 files without any problems. Any ideas? Thanks a lot."
Searched widely and I got some tech support for getting MKV movie into Plex Media Server for streaming and playing correctly.

1. Find a good MKV file converter
2. Convert 1080p/720p MKV to Plex friendly format
3. Transfer encoded MKV videos to Plex Media Server

I found Brorsoft Video Converter which aims to solve this problem by giving us the ability to convert MKV to Plex compatible file types(MPEG4, MOV ) and then store the media to local computer then stream over a home network for Plex Media Server and iPad, Samsung Galaxy S3, Roku, Xbox 360, PS3 playback. If you are working on Mac OS X, please get Video Converter for Mac. Download the tool and then start conversion.

Guide on converting MKVto Plex Media Server

1. Click "Add" button on the main interface to load your MKV files to the program. (Drag&Drop function is included.)



2. Click the "Format" option, and choose MPEG4, MOV from Common Video profile list. If you want to keep 1080p resolution as source MKV movie, you can choose HD Video > H.264 HD Video(*.mp4) for Plex Media Server.



Tip: Simply click Settings bar and you can tweak the settings to your satisfaction and even save it as preset. You’d better keep a balance with your video quality and video size. This is particularly helpful when streaming over your network, depending on your network quality.

3. Click the convert button under the preview window, and the MKV to Plex Converter will start the conversion instantly.

It will automatically encode MKV to Plex Media Server compatible video files. Once the conversion is finished, click “Open” to quickly find the converted movies. Then, Plex will recognize, catalog, play and stream them just fine. Enjoy.

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